These activities can include instances where PSUs have not received the goods they paid for, been sold counterfeit items, unwittingly subscribed to services, encountered transaction amounts that differ from their expectations, and more.
To ensure the utmost effectiveness, our employees regularly update the BoRM rules based on their own analysis and experiences, as well as taking into consideration valuable feedback from customers. This process ensures that our blocking solution remains accurate and up-to-date, proactively preventing concealed fraud and minimizing the risk of expensive PSU complaints and disputes.