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Optimise your IT operations with AIOps

Raising productivity of IT operations by 35% to 45% sounds like magic. However, it is a real result your company could get by implementing Integrated AIOps Platform by Tietoevry Tech Services.

Karel Suchý / June 29, 2022

How to optimise IT operations, reduce their costs, enable better decision making, and ensure no downtime of critical business applications? The answer is short and simple: Artificial Intelligence for IT Operations (AIOps). It is a game-changing AI-powered solution that brings clear and measurable benefits for all organisations.

 

Optimizing IT operations, reducing costs, enabling better decision-making, and ensuring no downtime of critical business applications can be achieved through Artificial Intelligence for IT Operations (AIOps). AIOps is an AI-powered solution that brings clear benefits to organizations in complex IT environments. The cross-skilled, combined IT Infrastructure Operations and Application Operations - DigiOps team is ready to manage the seamless integration and optimization of all activities across the enterprise.

 

In today's IT organizations, the focus is on the high availability and performance of critical applications, along with a highly automated setup that leverages data for faster decision-making and new capability development. However, scattered IT environments and data silos pose challenges in gaining visibility, making strategic decisions, and managing IT operations costs.

 

AIOps overcomes modern IT hurdles

 

AIOps addresses these challenges by utilizing AI and machine learning tools to ingest, correlate, suppress, and enrich data from various sources. It eliminates false positives and duplicates and consolidates all application and infrastructure operations into a single management portal and dashboard view. This reduces alert noise and accelerates incident resolution, providing actionable and predictive insights.

 

The financial and operational benefits of AIOps grow over time, with the aim of automating 90% of operative work. Cost savings ranging from 15% to 35% and productivity improvements of 35% to 45% have been observed among customers. AIOps is a hybrid IT monitoring and management platform that provides significant operational efficiency.

 

By providing better data, AIOps enables enterprises to make data-driven decisions across the board. It plays a crucial role in improving business decisions, although quantifying these benefits can be challenging.

 

In summary, AIOps offers the following benefits:

  1. No IT downtime
  2. One dashboard view for all IT infrastructure and application operations
  3. Significant reduction in manual work and IT operating costs over time
  4. Faster detection and response to alerts, tickets, and notifications
  5. Predictive insights for data-driven decision-making

 

AIOps is expected to become widely adopted and mainstream as organizations modernize their digital platforms with automation, analytics, AI, and machine learning technologies. The implementation can be accelerated with the help of a trusted partner.

Organizations must undergo a change in their IT operating model to embrace AIOps. The implementation typically takes two and a half to three and a half months and can be done as a standalone service or as part of a larger entity like Next-Gen Enterprise Services.

Kiran Eruganti
Head of Global AIOps and Multicloud Services, Tietoevry Tech Services

Karel Suchý
Head of Global DigiOps Delivery, Tietoevry Tech Services

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