Meeting digital payment expectations in the modern billing industry

This blog explores the various payment methods available today, providing insights into how they can enhance your service offerings and streamline transactions, ensuring seamless and secure customer experiences.

Experience the future of payments

Stay connected with your customers by offering fast, secure, and simple payment options that meet them where they are. Our solution not only simplifies the payment process but also empowers you with real-time insights into invoice status. This valuable information allows you to plan and predict your business with confidence, ensuring you stay ahead in a rapidly evolving market.

Payments in the billing industry

Our goal is to empower businesses by simplifying payment processes and enhancing consumer connections. With Live Invoice, companies can replace static PDFs, send service-specific invoices, and integrate seamlessly, even without their own apps. We ensure consumer security through rigorous data validation and robust security checks, with optional additional authentication for enhanced protection.

While the billing business differs from traditional eCommerce checkouts in several ways, we observe common consumer behaviors and expectations when handling payments digitally, regardless of the context. For bill payments, both consumers and businesses expect to make and receive payments effortlessly, universally, and in real-time.

Live Invoice with direct payment option

Use case: Pay now

Funds are transferred directly from the consumer's account to the biller's account via our offered Payment options.

When end consumers choose to pay directly, billers benefit from improved cash flow, reduced administrative costs, and lower risk of unmanageable debt. Additionally, this leads to enhanced customer relationships, greater operational efficiency, and more predictable revenue streams.

These benefits highlight the advantages of direct payments for billers, including financial stability, operational efficiency, and stronger customer relationships. All available and delivered through Live Invoice!

Flexible payment options for the end-customer

Use case: Pay on due date or choose your own date

Our flexible payment options allow consumers to either pay on the due date or choose a date that suits them better (Pay Later), with consumer interaction.

How It Works:

• Consumers initiate the payment by selecting their preferred option.
• No need for funds to be available in the consumer's bank account at the time of initiation.
• Consumers choose a future date for the amount to be withdrawn.

Seamless consumer experience

Throughout the process, consumers agree that the Biller can withdraw the invoiced amount on the chosen date without further interaction. Our partner and payment service provider, Trustly, ensures a smooth transaction on the selected date.

Consumer benefits

Provide consent for the Biller to withdraw the invoiced amount on the chosen date. Consent can be given in several ways, and we are happy to provide more details on each method.

Benefits:

• Simplicity and flexibility: Manage invoices in advance with multiple payment options.
• Convenience: Initiate or schedule payments without needing funds available at the time.
• No challenges: Consumers will benefit from the flexibility to choose the payment method that suits their preferences, making the entire process hassle-free.

Experience a new level of payment flexibility and convenience today!

The mandate

Avoid the risk of incorrect personal and account details when offering customers a smooth and efficient payment method via Autogiro/Direct Debit/SEPA Direct Debit. Our streamlined process guides the customer through a quick and easy setup of a mandate. This mandate allows you to offer the customer three options: to pay on the due date, at their convenience, or to have the amount billed automatically deducted each month without the need for any action on their part.

Would you like more information about our services or a in-depth meeting with our billing and payments experts? Please contact us or read more about our solutions.