Multichannel is a document processing platform that keeps track of the communication with your customers and provides access to all types of payment solutions and communication channels. Your customer chooses how to receive information and invoices from you and we help you to ensure that it becomes time and cost efficient.
We have excellent distribution agreements with digital mailbox suppliers, most payment services as well as printing and mail services. This allows us to use smart functionality developed by our partners and share it with you. We carry out the actual integration between the third-party solution and your systems for you to benefit the most from our agreements.
Multichannel – Invoice and document distribution
Use Multichannel to send your messages in the right channel.
Sales Manager
Key Features
Advanced document production
We help you to update documents/invoices with information and offers to support the customer experience
Easy on-boarding
Make it possible for your customers to choose their channel preference by signing up for the channels they prefer for different messages
Storage of sent documents in archive
Access to sent documents and invoices from MyPages and Customer service
Channel facts
Use the channels you want and pay attention to your customer's channel preferences
| Channel | Country |
| Direct debit (Avtalegiro) | Norway |
| eInvoice B2C | Nordics |
| Live Invoice | Nordics |
| Vipps eInvoice | Norway |
| Digipost | Norway |
| e-Boks | Norway & Denmark |
| Kivra | Sweden & Finland |
| Omaposti | Finland |
| Suomi-messages | Finland |
| PEPPOL B2B | Nordics |
| Payment service (Betalingsservice) | Denmark |
| SMS | Nordics |
| Nordics | |
| Print and postage | Nordics |
Meet the Accessibility Act with inclusive digital solutions. We help you comply with the European Accessibility Act and WCAG by ensuring your document templates and our multichannel digital services are accessible to all, including people with disabilities.
Contact us for more information - rune.gjoroy@tietoevry.com
Interactive invocing
Live Invoice
Reach your customers with personalized communication at the time of payment with Live Invoice. Live Invoice is the invoice of the future and can also be used for other types of messages. With Live Invoice you can create a dialogue with your customers directly. You bring them an app-like experience without having to down-load anything.
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