Enterprises are increasingly seeking support for managed application services and managed cloud services outsourcing, driving providers to enhance their operations and introduce new services.
Download report18 April 2024
While S/4HANA transformations were previously prevalent primarily among midsize enterprises, recent observations by ISG reveal a notable increase in demand from large enterprises over the past 12–18 months.
With the launch of RISE with SAP and the deadline for ERP Central Component (ECC) support nearing, enterprises are trying to optimize their migration and transformation to the cloud through SAP S/4HANA transformations most efficiently.
Service providers prioritize enhancing tools and accelerators to expedite transformation services delivery. They also develop industry specific roadmaps to help clients navigate sector-specific challenges. There is a continued emphasis on integrating automation and AI into tools and accelerators for SAP transformations and managed services.
There is also a focus on data-driven approaches and process automation, reflecting a strategic alignment with contemporary technological trends.
Tiia Kokko, Global Head of SAP at Tietoevry, confirms that maintaining a leadership position in the SAP space requires constant effort: “For the fourth consecutive year, we have achieved Nordic leadership status through focused investments in SAP's latest technology. However, our efforts extend beyond technology. We have placed a significant emphasis on transformational capabilities to drive change and realize business value. The substantial improvement in our advisory capabilities is clearly visible in customer feedback, and we will continue on this path moving forward.”
“Tietoevry has a robust regional presence and a competent SAP Activate-based framework, making it one of the most preferred service providers in the Nordics,” says Akhila Harinarayan, Manager and Principal Analyst at ISG Research.
Tietoevry creates purposeful technology that reinvents the world for good. We are a leading technology company with a strong Nordic heritage and global capabilities. Based on our core values of openness, trust, and diversity, we work with our customers to develop digital futures where businesses, societies, and humanity thrive.
Our 24,000 experts globally specialize in cloud, data, and software, serving thousands of enterprises and public sector customers in more than 90 countries. Tietoevry’s annual turnover is approximately EUR 3 billion and the company’s shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Børs. www.tietoevry.com
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG’s global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG’s enterprise clients. The research currently covers providers offering their services across multiple geographies globally. For more information about ISG Provider Lens™ research, please visit this webpage.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.