15 February 2024
Tietoevry Corporation PRESS RELEASE 15 February 2024 8.30 a.m. EET
The ransomware attack on one of Tietoevry’s data centers in Sweden took place during the night of January 19-20. Tietoevry was able to stop the attack and limit the impact to one platform which was immediately isolated from other Tietoevry infrastructure. The attack has not affected other parts of the company’s infrastructure.
Tietoevry sincerely regrets the inconvenience caused by this criminal attack to our customers and all those affected by it. Owing to the diverse profiles of the directly impacted customers, the effects of the attack have been visible and felt in the Swedish society in various ways.
Tietoevry has been working closely with the customers in question through the past weeks to help them return to normal operations safely as soon as technically possible. Such restoration process includes several carefully planned and executed phases. At the moment the technical server restoration is at 90% completion, while the recovery of our customers’ services is currently at around 70%. Tietoevry continues to work closely with the customers and their other service providers to complete the final steps of the recovery.
“We sincerely apologize for the challenges this criminal attack has caused to our customers, and to many entities and individuals as consequence. Ransomware attack creates severe situations, and we have taken this highly seriously from the beginning at Tietoevry, continuing to work on high alert and putting all our efforts to support our customers with the remaining recovery steps. The rapidly evolving cybersecurity environment combined with increasing societal dependencies on digital services continue to demand also for us as a service provider to constantly improve our real-time view of possible threats and to further safeguard our customers’ business continuity”, says Kimmo Alkio, CEO, Tietoevry.
Tietoevry continues to actively support the authorities in their investigations. Company’s security experts have assessed potential attack vectors and carried out related security verifications. Due to the criminal nature of the attack and for security reasons, Tietoevry cannot publicly share technical details of the attack, the restoration details nor customer-specific information.
Please find our earlier published statements here:
January 29: Tietoevry: solid progress with restoration of customer systems after the ransomware attack
January 22: Tietoevry: Ransomware attack in Sweden – restoration work progressing
January 21: UPDATE: Ransomware attack in Swedish data center
January 20: Ransomware attack affecting services to customers in Sweden
For further information, please contact:
Tietoevry Newsdesk, +358 40 5704072, news (at) tietoevry.com
Tommi Järvenpää, Head of Investor Relations, tel. +358 40 576 0288, tommi.jarvenpaa (at) tietoevry.com
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Tietoevry creates purposeful technology that reinvents the world for good. We are a leading technology company with a strong Nordic heritage and global capabilities. Based on our core values of openness, trust and diversity, we work with our customers to develop digital futures where businesses, societies, and humanity thrive.
Our 24 000 experts globally specialize in cloud, data, and software, serving thousands of enterprise and public-sector customers in more than 90 countries. Tietoevry’s annual turnover is approximately EUR 3 billion and the company’s shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Børs. www.tietoevry.com